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Keeping Safe During Covid-19

Putterills’ Applicant Viewing Guidelines - November 2020

These guidelines have been produced by Putterills in line with the Government advice we have received for use during the Covid- 19 period

  • Initially please try our virtual viewings - as many of Putterills instructions as possible have virtual tours
  • If you live locally to the property you wish to view, then please view the property from the outside first to ensure you like the look of the property and its location.
  • You will be asked whether any party wishing to view is showing symptoms of Covid-19, have been asked to self-isolate or they are shielding a vulnerable person in their household. If any of the above are positive then no appointment can be made.
  • Agents are NOT allowed to take applicants to appointments in their cars.
  • The number of applicants viewing should be kept to a minimum, ideally two and preferable no children. You must all be from the same household. If you do bring children it’s your responsibility to make sure they don’t touch things and the viewing will be terminated if you do not do so.
  • If the applicants are not from the same household (perhaps a couple not currently living together), then this must be dealt with by 2 or more separate viewings.
  • If the property being viewed is occupied, we will have asked the seller to make sure surfaces such as door handles, banisters etc have been cleaned before the viewing with household cleaners and to open internal doors and ideally windows
  • We will not ask you to remove your shoes but we may ask you to wear shoe covers.
  • We will request that the vendor leaves the property during the viewing (sits in garden, waits in car etc). If this is not possible, then all members of the household should remain in one room.
  • On arrival at the property, please wash your hands or use hand sanitiser.
  • Maintain a 2-meter distance at all times and where this is not possible you may wish to consider wearing a face mask.
  • Applicants are kindly asked to not touch non-essential items/surfaces.
  • Viewings should be a maximum of 15 to 20 minutes.
  • Please leave any questions to the end of the viewing and ideally refer to Putterills with any queries you may have.
  • Putterills are not able to provide PPE to any 3rd parties (Buyers or sellers).

Thank you for adhering to these Government guidelines and helping to ensure we all stay safe and well at this difficult time.

The Putterills Directors


Putterills’ Seller Viewing Guidelines - November 2020

Putterills have received guidance from the Government on how viewings on our clients’ homes should be conducted during the Covid-19 period and we are pleased to provide these below for your information.

  • Any visits to our offices must be by appointment to ensure we can all adhere to social distancing guidelines.
  • Where possible, Putterills will initially ask applicants to try our virtual viewings, as many of Putterills’ instructions as possible have virtual tours.
  • If the applicant lives locally to the property, we will ask them to view the property from the outside first to ensure they like the look of the property and its location.
  • Prior to any viewing, applicants will be asked whether any party living in the property is showing symptoms of Covid 19, have been asked to self-isolate or if they are shielding a vulnerable person in their household. If any of the above are positive then no appointments can be made.
  • Agents are NOT allowed to take applicants to appointments in their cars.
  • Any viewings must be by appointment only and agents are not allowed to organise Open Day viewings without appointments.
  • Where there are multiple appointments on a property, we must allow a gap between appointments of at least 15 minutes.
  • The number of applicants viewing will be kept to a minimum, ideally two and preferable no children. The applicants must all be from the same household. If they do bring children, it’s their responsibility to make sure they don’t touch things and the viewing should be terminated if they do not do so.
  • If the applicants are not from the same household (perhaps a couple not currently living together), then this must be dealt with by 2 or more separate viewings.
  • If the property being viewed is occupied, we will request that you make sure surfaces such as door handles, banisters etc have been cleaned before the viewing with household cleaners and to open internal doors and ideally windows.
  • Our staff, if we are accompanying the viewing, and the applicants should not be asked to remove shoes but we are happy to wear shoe covers if preferred.
  • We will request that the seller leaves the property during the viewing (sits in garden, waits in car etc). If this is not possible, then all members of the household should remain in one room.
  • On arrival at the property, our staff and applicants will wash their hands or use hand sanitiser.
  • Please maintain 2-meter distancing at all times, where this is not possible you may wish to consider wearing a face mask.
  • Applicants will be requested to not touch non-essential items/surfaces.
  • Viewings should be a maximum of 15 to 20 minutes.
  • We will ask applicants to leave any questions to the end of the viewing and ideally refer to Putterills with any queries they may have.
  • After the viewing, if we have accompanied the appointment, we will wipe down surfaces such as door handles and banisters with anti-bacterial wipes.
  • Putterills cannot supply PPE to any 3rd party ie Buyers or sellers.

Thank you for adhering to these Government guidelines and helping to ensure we all stay safe and well at this difficult time. Please be assured that Putterills are doing our utmost to ensure the safety and well-being of our staff, clients and applicants alike.

The Putterills Directors