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Tenants Fees

Tenancy Application Form Tenant Registration Form

Holding Deposit – capped at One weeks rent

Paid by you to reserve the Property. This will only be retained by us if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days.

Deposit – capped at 5 weeks rent where the annual rent is under £50,000 and 6 weeks rent where the annual rent is £50,000 or higher.

This will cover damages and defaults by the tenant as detailed in the AST during the tenancy.

Late payment of Rent

Interest will be charged at 3% above the Bank of England Base Rate from Rent Due date until paid in full. This will not be levied until the rent is more than 14 days in arrears with the interest calculated back from the first day of the arrears.

Lost Keys or security devices

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Variation or changes to an existing tenancy agreement — £50 (inc. VAT) per change.

This charge will cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. This also covers costs in ‘change of sharer’ situations and covers the landlords costs in securing a new sharing and associated legal requirements in processing that new sharers application.

Early Termination as requested by Tenant

Should you wish to leave the property before the end of your tenancy agreement, and should the landlord agree to this, then you will be liable to cover the landlord’s costs of re-letting the property as well as any rent due under the terms of your tenancy agreement up until the point the replacement tenancy commences.

Utility Payments

Tenants will remain responsible, unless agreed otherwise, for all utility payments, TV licence and Council Tax accounts. Please refer to your AST for full information.

What is the minimum term a property can be rented for?

Putterills Lettings will provide assured shorthold tenancies for a minimum term of 6 months.

What documentation will I be required to produce?

In line with Government requirements we require documentation to complete Right to Rent checks with our tenants. You will therefore be required to provide ID in the form of passport and/or birth certificate along with proof of address such as a driving licence or bank statement. We will also need to see any applicable VISAs. We will not be able to proceed with the application until we have received these documents.

We use an external referencing company who will request further documentation with regard to income and further documents that you will be able to upload on to their system directly. They will need to contact your current/previous landlord, your employer or, if you are self-employed, you will need to provide at least the most recent annual tax return document. Referencing usually takes 5-7 days providing they have all the information they require, and you will be advised when all checks have been completed. Please note that, as per the Holding Deposit Explained document, if you provide false or misleading information and your references fail your holding deposit will not be returned.

As a part of your tenancy agreement, we advise you to have Tenant Liability Insurance. We suggest that the policy be in place at the start of the tenancy and maintained during the term. For further information regarding this, please either seek independent insurance advice or ask one of our Putterills Lettings representatives to assist you with this.

How much deposit will be required?

A security deposit equivalent to five weeks rent is required prior to the tenancy start date (i.e. a monthly rent of £1,000 would require a deposit of £1153). Deposits must be paid in the form of bank transfer and will be protected by the Tenancy Deposit Scheme or the Deposit Protection Service. The deposit will be returned upon the end of the tenancy subject to the property being in a satisfactory condition.

What deposit scheme does Putterills Lettings use?

We are members of the Deposit Protection Service (DPS)


When do I need to pay the first month's rent and deposit?

You will be required to pay one month's rent plus the tenancy deposit (less the holding deposit already paid) by bank transfer, three days prior to the tenancy commencing. We cannot accept ordinary cheques, switch cards or credit cards. After this initial payment you will be required to pay your rent by standing order. The standing order will come out of your account two days before the rental payment date, in order to ensure we receive the money on the rent due date.

Can I renew my tenancy after the initial term?

Provided your tenancy has been conducted satisfactorily and the landlord is agreeable your tenancy can be renewed for a further fixed term or roll on a month to month statutory periodic basis.


Many landlords have restrictions regarding pets (particularly cats and dogs) and specify that they will not allow them at the property. The property particulars and marketing will clearly show if the landlord will accept pets and will also show the rent of the property to take this in to consideration. If you have pets it is important that you disclose this before you pay a holding deposit as non-disclosure may lead to your application failing and your holding deposit not being returned.


Some landlords will have a preference for couples or families. If you do want to share a property we may request further details from you regarding ages, occupations, relationship with each other, etc - this can help the landlord to decide if they will accept people sharing the property or not.

What does the rent cover?

In the majority of our rental properties the rental payment is just that- i.e. rent. You will be responsible for all utility bills, council tax, telephone, broadband services as well as your TV licence.

CMP Certificate