60 Hermitage Road Hitchin Hertfordshire SG5 1DB
Sales: 01462 632222 Lettings: 01462 419333
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34 Wigmores North Welwyn Garden City Hertfordshire AL8 6PH
Sales: 01707 393333 Lettings: 01462 419333
61-63 High Street Old Town, Stevenage Hertfordshire SG1 3AQ
Sales: 01438 316846 Lettings: 01462 419333
Hill House 1 St Albans Road Codicote SG4 8UT
T: 01462 419333
123 London Road, Knebworth Hertfordshire SG3 6EX
Sales: 01438 817007 Lettings: 01462 419333
Thank you for your interest in renting with us! You’ll need to fill out the Tenant Registration Form to finalise your details and confirm your tenancy. These forms ensure a smooth rental experience for both parties.
Paid by you to reserve the Property. This will only be retained by us if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days.
Deposit – capped at 5 weeks rent where the annual rent is under £50,000 and 6 weeks rent where the annual rent is £50,000 or higher.
This will cover damages and defaults by the tenant as detailed in the tenancy agreement during the tenancy.
Interest will be charged at 3% above the Bank of England Base Rate from Rent Due date until paid in full. This will not be levied until the rent is more than 14 days in arrears with the interest calculated back from the first day of the arrears.
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.
This charge will cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. This also covers costs in ‘change of sharer’ situations and covers the landlords costs in securing a new sharing and associated legal requirements in processing that new sharers application.
Tenants will remain responsible, unless agreed otherwise, for all utility payments, TV licence and Council Tax accounts. Please refer to your tenancy agreement for full information.
From 1 May 2026, tenancies are assured periodic tenancies with no fixed term. Rent is paid monthly and a tenant may end the tenancy by giving the notice required by law.
In line with Government requirements we require documentation to complete Right to Rent checks with our tenants. You will therefore be required to provide ID in the form of passport and/or birth certificate along with proof of address such as a driving licence or bank statement. We will also need to see any applicable VISAs. We will not be able to proceed with the application until we have received these documents.
We use an external referencing company who will request further documentation with regard to income and further documents that you will be able to upload on to their system directly. They will need to contact your current/previous landlord, your employer or, if you are self-employed, you will need to provide at least the most recent annual tax return document. Referencing usually takes 5-7 days providing they have all the information they require, and you will be advised when all checks have been completed. Please note that, as per the Holding Deposit Explained document, if you provide false or misleading information and your references fail your holding deposit will not be returned.
As a part of your tenancy agreement, we advise you to have Tenant Liability Insurance. We suggest that the policy be in place at the start of the tenancy and maintained during the term. For further information regarding this, please either seek independent insurance advice or ask one of our Putterills Lettings representatives to assist you with this.
A security deposit equivalent to five weeks rent is required prior to the tenancy start date (i.e. a monthly rent of £1,000 would require a deposit of £1153). Deposits must be paid in the form of bank transfer and will be protected by the Tenancy Deposit Scheme or the Deposit Protection Service. The deposit will be returned upon the end of the tenancy subject to the property being in a satisfactory condition.
We protect deposits with the Deposit Protection Service (DPS).
Once the tenancy agreement has been signed by everyone, you will pay one month’s rent plus the tenancy deposit (less the holding deposit already paid) by bank transfer before the tenancy starts. We cannot accept ordinary cheques, switch cards or credit cards. After this initial payment you will be required to pay your rent by standing order. The standing order will come out of your account two days before the rental payment date, in order to ensure we receive the money on the rent due date.
Tenants have the right to ask permission to keep a pet, and a landlord cannot unreasonably refuse. Please tell us about any pet you would like to keep when you apply. A landlord may ask for suitable pet insurance.
In the majority of our rental properties the rental payment is just that- i.e. rent. You will be responsible for all utility bills, council tax, telephone, broadband services as well as your TV licence.