Jane Wothersppon went above and beyond on this purchase. Great communication, managed time frames and vendor well. Excellent customer service. Great attitude. Everyone in the office was helpful, every phone call/email was replied to. Very happy with purchase. If only my estate agents were as good!
Mr. Sidwell - Oct 2018
I was very impressed with Adam Hewitt, the manager, and also Nicky Todd who was extremely professional. Putterills are far better than other agents.
Angela Ingram - Oct 2018
Nigel & Duncan had good communication, chased our buyers all the time and dealt with everything in a very professional manner with difficult clients. We were very impressed and will recommend Putterills to others.
Tony E - Oct 2018
Lucy Lord visited to do the valuation. She was so kind even when I cried on her shoulder! Everyone was wonderful particularly Sandra Venn.
G Chalmers - Aug 2018
Marilyn, Pete & Mike - Oct 2018
Could you please convey both my partner Richard's and my sincere appreciation of the professional and considerate manner in which your company and in particular Adam for his expertise and professional delivery that we have received so far. We are both pleased with what has been achieved and look forward to an early sale.
Ms. Rumbles - Sept 2018
Jane Wotherspoon kept us factually informed by phone on a very regular basis. Thank you very much for being such a lovely friendly office. Everyone is always very polite.
Elaine & Geoff - Aug 2018
Lucy Lord, Sandra Venn and Abigail at Putterills Knebworth were all very enthusiastic, helpful and efficient. I felt a personal friendly service too.
Caroline SP - Aug 2018
Each and every one of the staff was friendly and professional in their approach. A first rate team from start to finish. No push, no whizz kids, just a professional confidence.
Richard Lukey - Aug 2018
The whole team at Putterills WGC were fantastic but special mention to Nicky Todd and Adam Hewitt. The process was so smooth, great communication and genuine happiness for us.
Mr. Hatt - Aug 2018
Neena was very good and trustworthy and Nigel helped us complete very smoothly. We appreciate Putterills so much for helping us buy a new house so quickly. 2 months were actually like a world record - we've never heard anyone complete so quickly. The house is in good condition and we are very satisfied. We would like to recommend Putterills definitely.
Antonio & Miki - July 2018
We almost always saw Gary Clifford, we were impressed with his helpful attitude and he was personable and professional at all times.
Eileen K - July 2018
Neena was extremely helpful and informative throughout the whole process of finding a property to purchase.
Nigel has kept me fully informed of progress of my purchase.
A Macknight - July 2018
Nigel Eveleigh was extremely helpful with updates, chasing all parties in the chain. Overall very approachable all round. Many thanks.
Mr. Copping - May 2018
The whole team are impressive with a high level of professionalism and clearly an abundance of experience. I found Jane and Nicky really warm and friendly. The lady that showed us round on the viewing was by far the most knowledgeable viewing guide I’ve ever had. Gary really connected with us on a very personable level – invaluable at such a stressful time. Adam is extremely on the ball and extremely efficient. We were completely confident in his ability to get things done really quickly and well. My impression is that Putterills has more collective experience than other agents.
Thor & Laura - May 2018
Adam Hewitt had excellent local knowledge and helped us set an appropriate selling price. Jane Wotherspoon gave good after sales service by keeping us informed on progress with the sale including solicitor’s progress. Putterills are much better than other agents we dealt with. We would definitely use them again.
Terry Attwood - May 2018
Gary at the Welwyn Garden City branch was extremely accommodating on arranging viewings for convenient times, he left voicemails and emails as appropriate. I never felt he was pushy or misleading about the property. He was always on time and during negotiations, he came across as very efficient, honest and supportive of both buyer and seller.
Sophie Weller - May 2018
Sandra Venn has been particularly accommodating and caring during the whole process.
Lucy Lord has always been understanding and wonderful to talk to during some of the difficult times during my house sale.
T Cox - May 2018
May I say, I have never met a more engaging, intelligence and genuine estate agent such as Nick Wellington before. I have sold and bought a lot of houses and Nick is really very special.
We had a lot of agents knocking down at our door when we first came to market and Nick was the only one who thought of dropping off a handwritten note through our letterbox. I was so impressed by this personal touch that I called him immediately. I really have a great deal of respect for him and I felt very safe in his hands. Nick is very knowledgeable and a class act. This is just what one wants when selling a home.
I think Nick is a real credit to Putterills and they are very lucky to have someone of that calibre in their organisation. Nick has also got a great bunch of people on his team and they all pull together and give the best impression and have a strong work ethic.
Lynette - June 2018
A huge thank you, to Nigel and everyone involved with selling Glebe View. We have bought and sold many times before, but as far as agents go, Putterills’ professionalism and service has been outstanding. We’ve been kept in the loop with every viewing and at every stage once an offer had been agreed. The overseeing of the sale and handling of correspondence between all parties involved was absolutely exceptional. Thanks again!
Christie W - April 2018
We were very impressed with all of the staff at the Stevenage branch, especially Liz for her sales skills (she had previously lived in the house we were selling and did a great job of persuading potential buyers!) and Nigel who kept us informed with regular updates on sale progress. We had high confidence in all of the staff we encountered. Thanks very much to all.
Putterills should open in Cambridge. Our experience with agencies there suggest Putterills would knock the spots off all of them. Your customer service is in a different league!
Jacqui & Claude - March 2018
Vicky who advised us when we decided to sell was very patient and encouraging and took excellent pictures. Sandra and Abigail have been outstanding keeping us informed at every twist and turning – very sympathetic and understanding and great diplomats. A very very big thank you for making the process as painless as they could in very difficult circumstances.
Peter & Lynda - Feb 2018
We were impressed with Jane for her calm approach and persistent support and guidance to make our sale proceed, Gary for his useful advice on managing our purchase and Adam for his market knowledge and enthusiasm. Overall, we are very satisfied with the service and all of the team's assistance.
Keith & Nicola - Feb 2018
Jane Wotherspoon kept us updated throughout the entire process. Brilliant service – thank you! Ten times better than other agents. And if we were to sell our house in the future, we would definitely be using Putterills.
Kelly & Adrian - Feb 2018
From my first meeting with Duncan, I have nothing but praise for the whole team. Nigel and Ruth warrant special mention for their diligence and professionalism at all times. I want to thank all the staff at Putterills Stevenage for a great job well done. They really made a difference for which I will be eternally grateful.
James McGrath - Feb 2018
All members of the Putterills Stevenage team were excellent, but Neena was very professional, kept us updated at all times and worked very hard at selling our house. By using Putterills, we feel our experience was a lot less stressful as the team were very helpful and always on hand if needed to be.
Danny & Tracy - Jan 2018
Adam at WGC was our main point of contact and his intervention at key points in the process was very beneficial. Without him, there were several times when the whole process would have been aborted and we are very grateful that eventually, we bought the house we were waiting for. Gary and Jane were also very helpful.
I would like to say that we were very impressed with the level of service that Putterills provided. At all times, they were calm, reassuring and knowledgeable. They dealt with the many problems that occurred very professionally. We would have no hesitation in recommending them.
Mr. & Mrs. Stabler - Feb 2018
So happy with the service from both the Welwyn Garden City and Knebworth offices who helped us buy and sell our houses. Very grateful to all involved. They were knowledgeable, patient and professional. Nothing was too much trouble. Putterills are less pushy and very honest.
Sam B - Feb 2018
So happy with the service from both the Welwyn Garden City and Knebworth offices who helped us buy and sell our houses. Very grateful to all involved. They were knowledgeable, patient and professional. Nothing was too much trouble. Vicky Doidge was great, so helpful, so supportive and instrumental and we will be eternally grateful for all her help and advice. Putterills are less pushy and very honest.
Sam B - Feb 2018
What a fantastic all round estate agent from start to finish. The valuation was simply straightforward and an honest appraisal of our property. Viewings were confirmed by text and carried out on time with genuine feedback. Once the property was sold, the progress reports were consistent each week. The staff were always friendly and went the extra mile for us.
Sharon W - Nov 2017
Nicky Todd from Putterills in WGC did exactly what she said she would and acted as an excellent middleman between us and the vendor. Thank you!
John Searle - Nov 2017
The property assessment, advertising and sale of my property was done in a most professional and helpful manner. Adam and his team at Welwyn Garden City branch are to be congratulated.
Rod H - Sept 2017
Excellent professional service. Putterills achieved a sale very quickly and helped progress things to a satisfactory conclusion, coping efficiently with problems arising elsewhere in the chain. Would highly recommend the Hitchin team.
Geoff S - Jan 2018
Putterills provided an excellent service from start to finish with regard to our recent sale. I couldn't recommend them more highly.
Simon C - Jan 2018
Ricky Stokes at Knebworth had an in depth knowledge and realistic and honest advice. Sandra Venn was professional and thorough after the sale was agreed. All the ladies were lovely and professional at all stages. The Knebworth team were excellent!
A Slader - Nov 17
The Welwyn Garden City office work really well as a team. Jane did a great job chasing the sale and Adam lined up another buyer on the same day the first dropped out.
We had a great overall experience and I would say they are the best agent in Welwyn Garden City - I experienced Ashtons and Country Properties first.
V Turkentine - Sept 2017
Helen from Hitchin has been fantastic and has had to deal with a lot! She was brilliant at keeping us informed. Just to say thank you so much for all your help with such a difficult end to our buying/selling process. Couldn't fault the service, it was better than expected. Thank you, it was very much appreciated.
Caroline Danby - Dec 17
I was impressed with Elizabeth and Nigel, my main points of contact. The valuation by Elizabeth and agreement on the particulars was straightforward and after the sale was agreed, Nigel put in a lot of work to smooth the way through to completion. An excellent service from beginning to end.
Never having sold my home before, I was a little uncertain about the whole process. But I chose Putterills initially because of the good High Street location and advice from the valuer. As the relationship developed, I became increasingly reassured by their professionalism and determination of Nigel to see the sale complete in as timely manner as possible.
Alan Savill - Nov 2017
Nigel has gone above and beyond his remit in order to make the sale happen. His communication and stoic perseverance has ensured all has gone smoothly. Bet he’s glad to see the back of this one! Without any doubt, had Nigel not shaded and chased and chased, we'd still be waiting to exchange now!
Neil S - Nov 2017
Abi Rawling and Sandra Venn are a great team and in the final few weeks, were excellent in keeping everything moving and updating us. The whole Putterills Knebworth team were helpful, honest and nice to deal with. Thank you.
Kerry Bryant - Nov 2017
Helen Badcock kept us up to date on all aspects of our sale from start to finish. Putterills in Hitchin could not do enough for you. If we were not sure about anything regarding our sale, they would investigate our query.
Denis & Celia - Oct 2017
Nigel at the Stevenage branch was particularly pro-active and chased up the sale and legals. We would still be waiting to exchange otherwise. I was very impressed and would certainly use in the future. I wish I sold my property via Putterills.
Gary Brawley - Oct 2017
I was impressed with Neena and Nigel at the Stevenage branch. Keep up the good work and personable manner!
Lee Parker - Oct 2017
Everyone who has helped me and even just answered the phone could not have been more professional, caring and service focussed. I am so impressed with every aspect from start to finish. Selling your home can be quite a journey and the team at Putterills make it possible to stay motivated and sane. A big thank you to Ricky, Lucy, Sandra, Abi and everyone at Putterills Knebworth.
I could not have asked for better service or advice. Putterills are a hardworking team of ‘can do’ professionals who go the extra mile every step of the way. I feel that every penny I will pay as my fee was very well spent.
Paula Campbell - Oct 2017
We are so glad that we used Putterills to sell our house for us. We were very impressed with ALL the staff at Hitchin, notably Henry, Helen and Sharon. They have done a brilliant job all the way through, from start to finish. They always came back to me when I asked about something that needed an answer. We were given regular updates and feedback and we both feel that we couldn’t have asked for more. We found them to be very reassuring. Having worked in the estate agency business for over 21 years until 2011, I know all the potential pitfalls.
Val & Alan - Oct 2017
Throughout the buying process, we were kept fully up to date by the dedicated sales co-ordinators at Putterills Knebworth - the wonderful Sandra Venn and her job share colleague, Abi Rawling. Nothing was too much trouble for them and their efforts in working up and down the chain were very greatly appreciated. I cannot praise them too highly for the work they put in.
Rob Lockhart - Oct 2017
Lorraine Eve - Sept 2017
All the staff at Putterills in Hitchin helped dealing with stumbling blocks prior to exchange, particularly Helen. Henry was also very balanced in his advice which gave us confidence in the team.
The house was sold really quickly and they couldn't have been more helpful and efficient in helping to resolve queries and facilitate exchange.
J Willis - Sept 2017
Nigel and Neena kept me updated on everything with my purchase. They also helped in securing the property at a time I almost gave up due to issues arising on my side of the sale. Putterills have been brilliant and supportive all through my journey of the purchase. I am very grateful for that. Many thanks to all.
Beatrice Awudu - Aug 2017
Helen Badcock kept herself closely involved in what turned out to be a lengthy sales process. She was willing to chase other parties, cheerful and optimistic throughout.
Henry Canning was very professional and approachable, including in relations to a prospective purchase.
Rob Carter - Aug 2017
I wanted to say that we loved purchasing our home through Putterills. Nicky was lovely to deal with, she never put pressure on us despite it taking ages to get our mortgage in place. We feel the branch is trustworthy and lacks the nasty hardsell factor of some other agencies which we really can't bear. We felt that the branch in general and Nicky in particular have the best interests of both seller and buyer at heart. We would definitely choose to use Putterills WGC again in the future.
Cathy - Sept 2017
Many thanks to Ricky and the team for all their efforts which, if I may say so, have been very impressive, always very much on the ball and ahead of the game. Thanks again – great and very effective work.
James Williams - Sept 2017
I was very impressed with the Hitchin branch, who I found very helpful and professional, particularly thanking Helen for her persistence.
Wendy B - June 2017
Sandra Venn deserves a medal for getting this sale to go through. She worked so hard, went above the call of duty time and time again and remained professional, kind and calm throughout. If we are ever brave enough to move house again, we would use Putterills simply because they have Sandra.
I think I spoke to or saw every member of the Knebworth team at some point and they were always helpful and tried their best to resolve all the issues. Impressive all round.
Abigail & Michael - Aug 2017
Adam Hewitt is friendly but professional. He gave a thorough presentation on the ‘selling experience’ and put us at ease. Jane Wotherspoon was friendly and has kept us updated throughout the whole procedure.
We would just like to thank the whole team at the Welwyn Garden City office.
Liz Jeffery - Aug 2017
The whole team at Putterills in Knebworth have touched our sale one way or another. Ricky has brilliant industry and local knowledge and can advise professionally and honestly. Lucy, Claire and Vicky were great in getting viewings as was Sandra S. Sandra V was brilliant post-sale, showing up the other agents in the chain.
The team at Knebworth is truly outstanding. They really care and earn their commission. I will always recommend my experience to anyone I know moving locally. They have restored my faith in estate agents. A big credit to the Putterills group.
Lucy & Ray Wheeler - July 2017
Adam immediately grasped that the sale of the house was emotional for us with total sensitivity and professionalism - rare these days. Nicky had a wonderful phone manner, always rang us and we never had to chase.
We really cannot fault Putterills. Adam and Nicky are superb, a formidable team. Customer service like this is rare these days, we are used to being fobbed off not rung back, especially as proficiently. Once we had dealt with Adam at the first visit to the house, we weren't going to deal with anyone else!
Malcolm & Jenny - July 2017
I just wanted to say a huge and sincere thank you to you and all the team at Putterills Knebworth. It has been a hard year, but I feel that without the warm, friendly and totally professional service of your office it would have been tougher still and we may still be searching for a buyer. We are pleased that, in the end, we used a local agent and in particular Putterills. So many thanks again on behalf of all our family, we all wish you all every success and the very best wishes for the future.
Mr. Hancock - July 2017
Adam Hewitt did the original valuation and we were impressed with the sales particulars for our property. He was very informative. He brought the property we purchased to our attention and was efficiently attentive throughout the negotiations.
Gary Clifford did most of the viewings and he was good at putting prospective buyers at ease. He dealt quietly and effectively with and for us throughout.
Nicky Todd showed us around our new home and was friendly and informative.
Mr. & Mrs. Pankhurst - June 2017
All staff at Putterills Stevenage were very good. We had most contact with Nigel Eveleigh who was magnificent. Good old-fashioned service.
Brent Winn - June 2017
Nigel and Ruth were particularly helpful from start to finish, keeping us well informed on the progress of our sale and purchase. We are really pleased we decided to use Putterills - their professionalism made what could be a difficult process run very smoothly. Thank you!
Lisa Hall - May 2017
Nigel went over and above to help sell our property. He was transparent in his advice and had our interests at the front. We have sold 2 properties and bought 2 with Putterills. We have been extremely satisfied on both occassions.
B Bullock - April 2017
Sandra Venn was a star. Over the time the sale was progressing, Sandra was excellent. Communication was constant and that's key. Putterills were professional at every step of the way. Couldn't ask for more!
Steve Betts - May 2017
Thank you very much to Nicky Todd for her help in selling our house and for being always pro-active. Had it not been for Nicky's hard work, we would most probably still be waiting to exchange. Thank you again.
Ms. Evan - May 2017
All staff I was in contact with were very pleasant. Nothing was too much trouble for them to do. Jennifer was great at negotiations and Sandra Venn communicated regularly. I will definitely use Putterills Knebworth again. Thank you.
Deborah Gallagher - May 2017
David H - April 2017
Nigel Eveleigh communicated up and down the entire chain and was pro-active in seeking a new buyer for our buyers when it became clear that the bottom of the chain were in no hurry to move.
Trudy Wheeler - April 2017
All staff were helpful and easy to talk to. I appreciated the non-pushy approach (compared to other agencies), from when Adam came to give a probate valuation over a year before marketing, and again when actually selling - with willingness to negotiate fee. Staff were helpful and knowledgeable on the block viewing day and speaking to Jane and Gary in the office, they were always happy to help.
Rosie Neal - April 2017
Please pass on my thanks to all of the team at Putterills Lettings for their continued professional and efficient support, confidentiality and attention to detail. In all the years you have looked after me, your team, and that is each and every one of them, have never once dropped the ball.
I just wanted to put on record how impressed and grateful I am for all the staff that have dealt with the tenancy/letting process on my property.
With our family moving from Yorkshire down to Welwyn Garden City, you can imagine this would be a very stressful time. Putterills staff have been exceptional, and very helpful, they are well informed and have answered all the questions I have had (there has been a lot).
The speed of viewing to getting referenced was amazing and has helped with our planning of the big move in a couple of weeks. This can only be down to how quickly your office has processed my details.
It has been one of the best letting experiences I have ever had. So thank you to all of the staff involved, specifically Louise and Jemma who have answered most of my queries. And to the staff who showed my partner and kids around the property.
Many thanks again.
The sale of my late mother's house has been emotionally and physically exhausting - but thanks to the kind, professional service from Putterills in Welwyn Garden City, the whole process has gone as smoothly and quickly as possible. Thank you!
Nicky Todd had good communication, was helpful and approachable. The weekend viewings assistant was very good with people. The manager, Adam, was professional, knowledgeable and responsive.
Mary Reddaway - March 2017
Duncan Price offered a quality service and advice. Neena and Liz were excellent in arranging and conducting quality viewings. Nigel was patient and committed.
This has been a quality service from start to finish. Nigel certainly smoothed the way on sales and purchase. I would not want to do his job!
Mr. & Mrs. Timlett - March 2017
Putterills were the sellers’ agent for my recent house purchase. The service offered to me throughout the whole experience was exemplary, the management of this sale was just fantastic and every question/concern arising was dealt with professionalism and empathy. I have no hesitation in absolutely recommending this branch of Putterills with the greatest accolade, thank you so much for everything.
Valerie N - March 2017
I just wanted to say thank you for all Nigel's help through the process of my sale. It was by far the best experience I've had with an estate agents, and I found it great that I was constantly in the loop of what was happening with updates every Friday as to where we were with the sale. From the valuation to the viewings through to the sale, everything was spot on and dealt with in the most professional manner.
If I know anyone looking to sell in the area in the coming years, I'll be recommending yourselves.
Craig Rowlinson - March 2017
Lucy Lord helped me from the moment we first spoke, right through to completion. I couldn't have purchased this property without her help. All staff at the Knebworth office have been fantastic! Thank you all!
Katie Wiseman - March 2017
From the very beginning of the process, Kay has been really accommodating, facilitating viewings at short notice and at weekends which was a great help as we lived in another part of the country. She was extremely professional, gave us regular and clear updates, responded to queries quickly and made the whole process much less stressful for us. Would have no hesitation in recommending Kay and Putterills. Thank you very much!
Alecia B - Aug 2016
Putterills are the selling agents for a small new development in Knebworth. We have found the selling Sales Manager (Dom) extremely professional. He has ensured that the process of progressing the purchase has been smooth and liaised both with the developer (Matthew Homes) and the site manager (Tom). Dom has maintained communication on a regular basis. He has answered questions promptly and chased as needed other parties. This has significantly reduced stress associated with the purchase of a new home. I should add that Dom also positively assisted with pushing the progress of the whole chain we are involved in. I would recommend Putterills to others where they provide the agency service for a new home development
Trevor Pope - June 2016
I cannot fault Putterills' service, from the beginning when Lucy valued our property, she was honest and realistic right through to their sales progressor Sandra who kept you well informed throughout. I would not hesitate to recommend them and although I do not anticipate moving for sometime would certainly use them again.
Dawn G - Feb 2017
Neena at Putterills in Stevenage worked hard during the marketing period, keeping me fully detailed on any developments and ensuring the best price possible was achieved.
Darren S - Jan 2017
We just wanted to say thanks for such excellent service from start to finish with the sale of our property. Everyone we have had dealings with has been fantastic. We will certainly recommend you and if we ever come to sell in the future, you will be our first port of call.
Tom & Claire Bell - Jan 2017
During my purchase, I was impressed with all members of staff; they were all friendly, knowledgeable and efficient. I felt they were honest in their opinions and also flexible with their time - especially Sandra. I also used your branch to sell my father's bungalow and was so impressed with the service then too.
Laura Frost - Jan 2017
All staff I dealt with were helpful and courteous whenever I telephoned or visited the office. A special mention must be made of Sandra Venn who kept me informed throughout and followed up any questions promptly. Nothing seemed too much trouble and Putterills were pleasant and easy to deal with. I would highly recommend them for total professionalism.
Lynne Drake - Jan 2017
I have been dealing with Dom Ciraolo. A most pleasant, approachable, helpful and professional person. He makes the house purchase process as stress free as it can be. Many thanks. As a representative of Putterills, this gives a good positive impression of the company as a whole.
Gwyneth Pope - April 2016